When a business grows and faces the need to automate sales processes and improve customer interaction, choosing the right CRM system becomes an important task. Today, we are going to talk about cloud-based and on-premise CRMs. Which type is right for your business? Let’s find out.
With speech synthesis support for Microsoft Azure Text-to-Speech, you can choose from more than 425 voice options covering 40 languages and 60 dialects from 6 distinct speech synthesis engine providers.
The SIP protocol supports transport over TCP and UDP with each having its advantages and disadvantages. In addition, security considerations may drive you to consider the TLS protocol
Customers are now much better informed than ever before and there are so many products, services and solutions that users can choose from. If you do not offer them what they want and are looking for, you can easily lose customers.
Sending an SMS message from Python is simple. Using the Voximplant platform, you just need to setup some credentials, pick a phone number, and use a simple API command
We recently added IBM Watson™ Text-to-Speech to our list of speech synthesis engine options, expanding the number of voices you dynamically synthesize as part of phone and web calls.
To avoid unwanted calls and make life easier for both your call center employees and customers, it is necessary to create well-thought-out scenarios for callback, because there is a fine line between persistence and intrusiveness.
Voximplant now includes a native Cartesia module for streaming, low-latency text-to-speech (TTS). You can use a single VoxEngine API to synthesize speech in real time, connect it to any call (PSTN, SIP, WebRTC, WhatsApp) and control playback from a Large Language Model (LLM) or other source, all inside VoxEngine.
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Voximplant now includes a native Grok module that connects any Voximplant call to xAI’s Grok Voice Agent API for real-time, speech-to-speech conversations. With a single VoxEngine scenario, you can interact via audio with Grok over phone numbers, SIP trunks and infrastructure, WhatsApp Business, or WebRTC into Grok — all without building custom media gateways or WebSocket streaming infrastructure.
New Features in Voximplant Kit: Update overview We are constantly working to improve our product to make it easier to use and more effective for you. In this update, we have added several useful features. Here’s what’s new:
Check out the latest useful Voximplant Kit updates — we developed chat analytics, improved call history, added new tools for supervisors, expanded scenario capabilities, and updated the softphone. Below is a brief overview of the essential enhancements.